CATEGORY: Leadership and Management

Digital Telecommunication in Enhancing Business Perfomance

Course Access: Lifetime
Course Overview

This course is aimed at individuals wanting to gain an insight into
the wide-ranging aspects of telecommunication business and technologies, as
well as how telecommunications are evolving to meet the challenges presented by
digital transformation. It will also benefit telecommunication professionals
who want to develop key business skills to improve their effectiveness within
the organization.

Business performance involves processes of setting corporate goals,
monitoring the methods used to achieve those goals, and then creating ways for
managers to more effectively achieve those goals. By collecting and analyzing
data, a company can determine what effects managerial changes had on
performance and then alter those changes to help create a more effective
process. The course, further, aims to give participants the skills to
effectively communicate and deliver their messages, both digitally and in
person and impact them with skills they will need to function in what is a
growing telecommunications sector.

Who should Attend

·        
Managers in the telecommunication sector

·        
Heads of technical
functions

·        
Employees wishing to gain experience in digital telecommunications

·        
Employees who need to develop knowledge in digital telecommunication

·        
All individuals from the
telecommunication sector who are in dire need for success in driving digital
communication in their organizations

What you will learn Professional level

·        
Broad understanding of digital telecommunications

·        
Gain project management skills and techniques

·        
Widen knowledge of customer centric strategies and
implementation options

·        
Implement effective strategic change throughout your projects

·        
Develop key leadership and management skills to
progress your career

Organizational level

·        
Driving effective digital transformation throughout
your organisation

·        
Gain insights into new and emerging technologies and
business solutions

·        
Encourage new styles of leadership and change management

·        
Discover potential revenue streams for your organisation

·        
Encourage strategic decision making across your organisation

Course
Outline PHASE 1

·        
Telecommunication Business Environment

·        
Effective Commercial Performance in Digital Telecommunication

·        
Digital telecommunication Technologies: A
Comprehensive Introduction

·        
Technologies 2025 in digital telecommunication

·        
Towards 5G: Markets and Technologies

·        
Introduction to LTE: Markets and Technologies

·        
Access Network Technologies

·        
Core Network Technologies

·        
Radio Principles

·        
Developing Customer Centricity: CEM and Branding for
Digital Telecommunications

·        
Project Management for Digital Telecommunications

PHASE 2

·        
Finance for Digital Telecommunication Professionals

·        
Business Communication for Professionals

·        
How to win at Digital Telecommunications: Management
and Leadership Techniques

·        
Business Support Systems (BSS) in
enhancing telecommunication business performance

o   
Process followed in BSS

o   
Customer Relationship Management in BSS

o   
Mediation System

o   
Billing Process

o   
Rating Process

Placement of BSS process in
e TOM Model